What makes Momentum different from all the others?
Empowering People in Business
Momentum are committed to customer service, problem solving and understand the problems that businesses face and provide long term solutions. Our vision is ‘’Empowering People in Business’’. To earn customers' loyalty, we listen to them, anticipate their needs and act to create value in their eyes.
Our Vision, our Mission and our values are all centered around our customers.
- Vision – Empowering people in Business
- Mission - We work with our customers to take their business to the next level, by delivering tailored software solutions through partnerships, cooperation and trust.
- Values – Customers for life, Working together, Learning & embracing change, Balance in life
Keeping customers for life
Our customers are with us because they have chosen to invest in an ERP system with a good reputation and because during the sales process they have come to trust Momentum Software Solutions as the best people for the job.
We take this responsibility very seriously.
- We have a very detailed ERP implementation methodology which includes processes for each step of the way
- We follow up with our customers after the implementation with a survey which gives us feedback on how our consultant performed during the implementation
- We take notice of the feedback and act on it – straight away
- We offer our customers regular training sessions across Queensland
- We hold regular events in regional towns to update our customers on the future of the MYOB EXO and MYOB Advanced, and Momentum
- We have a dedicated support team during business hours and a detailed knowledge base on our website which includes handy hints, manuals, and how to video’s.
- We regularly update our facebook page with handy hints, tips and tricks to further assist our customers.
- We send regular newsletters out with Software updates, new release information, tips and tricks